Privacy Policy for Roving Rock Med

Effective Date: April 13, 2026

Roving Rock Med (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your health information. This Privacy Policy explains how we collect, use, and protect your personal and medical information across https://rovingrockmed.com.

1. Protected Health Information (PHI) & HIPAA

As a healthcare provider, much of the information you provide—including lab results, medical history, and treatment plans—is considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). We handle this data with the highest level of encryption and security protocols.

2. Information We Collect

• Contact Information: Name, email, and phone number for scheduling and account management.
• Health Data: Medical history, symptoms, and lab results provided via our patient portal.
• Payment Information: Credit card and billing details processed through secure, PCI-compliant third-party providers.

3. How Your Information is Used

We use your data to:

• Provide personalized hormone replacement therapy and medical consultations.
• Coordinate at-home medication delivery and lab screenings.
• Send transactional messages, such as appointment reminders and order confirmations.

4. Disclosure to Third Parties

We do not sell your personal or health information. We only share data with:

• Partner Pharmacies: To fulfill and ship your prescriptions.
• Diagnostic Labs: To process your blood work and screenings.
• Compliance/Legal: When required by law or to protect the safety of our patients.

5. Your Rights

You have the right to request a copy of your medical records, request corrections to your information, and opt-out of non-essential communications at any time through our patient portal.

6. Contact Information

For questions regarding your privacy, please contact our HIPAA Privacy Officer at: drsteve@rovingrockmed.com.